WhatsApp connections
Connect your numbers and keep their status in view.
- QR linked-device setup
- Official Meta Cloud API
Cloud requires your Meta account setup.
Customer conversations, connected teams
Your customer conversations. One connected team.
Connect WhatsApp numbers, coordinate team replies and manage conversations and campaigns in one clear workspace — with AI suggestions and developer integrations when enabled.
- A shared team inbox
- WhatsApp QR + Meta Cloud API
- Reviewable AI reply suggestions
WaSmart MessageIllustrative workspace
Your next reply, organized
Demo WhatsApp numberAwaiting reply
Anonymous customerTeam inbox
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Suggested reply · draft
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Review before sending · not sentServices for your daily work
From the first conversation to your next campaign
Connect your numbers, coordinate replies, support customers and integrate your systems — with clear requirements for each service.
Shared team inbox
Bring customer conversations and reply responsibilities together.
- Contact history and search
- Team assignments and handoffs
One assigned responder at a time.
AI reply suggestions
Draft a reply using conversation context and business knowledge.
- Knowledge-based suggestions
- Review and edit before sending
Requires eligible AI access and setup; drafts are not sent.
WhatsApp campaigns
Prepare your audience and follow sending progress.
- Supported QR campaigns
- Approved Cloud templates
Consent, account limits and provider rules apply.
WhatsApp OTP
Send and verify codes through a dedicated verification workflow.
- Dedicated OTP API keys
- Verification history
Requires activation, your Cloud number, an approved authentication template and OTP credits.
API and webhooks
Connect messaging to your business systems.
- Account tokens with expiry
- Signed webhook events
Accepted requests are not confirmed deliveries.
From connection to conversation
Three steps to a more organized team
Start with the connection that suits your business, then organize the people and conversations around it.
Connect your WhatsApp number
Choose QR linking or Meta Cloud API, complete the required setup and check the connection status.
Organize your conversations
Find contacts, assign teammates and keep reply permissions clear when a conversation changes hands.
Reply, review and follow up
Reply from the inbox, review AI suggestions when enabled and track eligible WhatsApp campaigns and message states.
Pricing
Choose a plan for your team
Explore the published plans, then confirm the account limits, enabled services and any provider or OTP charges that apply to your setup.
Starter
Built for a team that wants one clean workspace, a direct first-send path, and enough runtime clarity to launch without operational noise.
- One active workspace with a straightforward setup path
- Clear WhatsApp number onboarding and initial API handoff
Scale
RecommendedFor teams already sending in production and needing more room for multiple workspaces, busier queues, and stronger day-to-day operational review.
- Multi-workspace operations with clearer delivery flow
- Better visibility into queue movement and workload
Enterprise
Designed for organizations that need tighter governance, rollout coordination, and a deeper operating model across more stakeholders.
- Governance-ready operating model and clearer responsibilities
- Closer rollout coordination for sensitive launches
Bring your team together
Give customer conversations a clearer home
Create your account, connect the right WhatsApp service and start organizing your team’s conversations.